Health & safety

Health and safety

Your health and safety are of paramount importance to us, and we constantly review them in accordance with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.

Patient safety charter

Our practice has a safety culture, which means that patient safety is at the forefront of everyone’s minds, not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also an open and fair culture, where team members can discuss the challenges they face at work for the patients’ best interests. For patient safety, we:

• Follow the latest infection prevention guidelines, including those from NHS England.
• Use dental instruments that are single-use or are sterilised after use.
• Decontaminate work areas between patients, including the dental chair, hand-held equipment, and cupboard handles.
• Maintain a high standard of personal hygiene, including clinical clothing and the restricted wearing of jewellery.
• Monitor practice water for quality. Dental unit waterlines are disinfected and kept clear.
• Handle waste according to current regulations and dispose of it with appropriate carriers.
• If a team member may have a blood-borne infection, take expert advice. The team member will have an occupational health examination and follow the advice on their patient treatment role.
• All our team members are trained to safeguard children and vulnerable adults and follow the safeguarding procedures, which are regularly monitored and reviewed.

We run a clinical governance system that uses integrated risk management to identify, assess, analyse, and manage all risks and incidents. The goal is continuous improvement in our care and service to you.

The Practice Manager has overall responsibility. The team is supported through regular meetings, staff training, personal development, and appraisals. The practice always welcomes questions, comments, and suggestions from patients.

Please contact the practice manager if you have any questions or concerns.